100 % der letzten Gäste haben die Lage dieser Unterkunft mit 5 Sternen bewertet.
This cozy bungalow is nestled on a quiet side street in the middle of SoBro's action; walking distance to restaurants, bars, coffee, & the Monon Trail! New appliances, spacious BR's & kitchen; incredible front porch swing & fenced in back patio!
1 Doppelbett (1,80 × 2 m)
1 Doppelbett (mind. 1,50 x 2 m)
Gemeinsam genutzte Räume
1 Matratze auf dem Boden
Keine Partys oder Veranstaltungen
Der Check-in ist jederzeit nach 14:00
Check-out bis 11:00
Genauigkeit der Angaben
When we first arrived the house was inviting and comfortable, however there was a smell that at first I thought to be mold. However my husband assured me that they had been painting upstairs and it was probably just paint. The smell did remain throughout the stay however. This is…
Antwort von Allison:
Audrey, Our home was built in 1930- we enjoy the rustic appeal and "oldness" of it and I can assure you that we don't live amongst mold, especially considering we have a newborn. Your husband is correct- we have been painting recently and ran out of paint which is why the staircase is not fully painted/finished. I apologize that the paint smell bothered you- we honestly don't smell anything unusual in our home so I didn't think to warn you of a smell I didn't know existed. I apologize for that. Regarding the number of bedrooms, when I replied to your inquiry to stay I asked you about number of people and if they were adults/children and what kind of sleeping arrangements you would need, along w/ being completely upfront with you that one of the rooms is a nursery. I do this with each guest before I accept because I want them to have adequate arrangements. You assured me it was fine and we spoke openly about where everyone in your party would sleep. You then said your mother-in-law may also come and you were not prompt with letting me know, leaving it up to me to ask you if she was (which is totally fine, I was happy to reach out). However, that left me almost no time to get arrangements for an air mattress. I then made arrangements to get an air mattress for you and had it ready to go, but as you know our home doesn't have any twin beds, so since the air mattress was a twin, I put a regular queen sheet on it along w/ a top sheet- and I'm sorry it was not a fitted sheet. I thought I was doing my best to make it a comfortable bed for your son and try to be accommodating at the same time. I apologize that he was not comfortable. Also, the staircase comment leaves me shaking my head a bit. It's carpeted w/ very comfortable/cushioned carpet and I have never heard anyone say they are "very long" (as they are just regular stairs), and I assure you I've never heard them described as "dangerous." I'm sorry you felt that way. We've have plenty of children come to our home and have never heard such complaints. I talk about how our home has an upstairs in my profile, so I suppose I could be more direct in that this includes our home having a staircase. Thanks for the feedback. I can also adjust the amount of bedrooms available on my profile. I just like to be accommodating because our home does have space for air mattresses so I don't want the amount of people we can accommodate to be misleading from it being listed as only a 2 bedroom. Lastly, in regards to your comment about us accusing you of making a mark on our rug, I want to continue to assure you that we've done no such thing. I only confronted you about it as my husband and I walked in from being gone all weekend to a red stain on a white rug that was not there before. Of course, the first thing we did was ask each other to check our shoes. When those were clean, I texted you as you all were the last people in our home. I didn't accuse you, only told you there was a stain and sent you pictures so you could see. I then described the stain in detail and let you know I'd have to file a claim with Airbnb to get this resolved as it was a stain that was not there prior and you were denying making the stain (which is fine). I only ask that you understand our hearts with this and that we never meant to make you feel accused, but I also needed to ask you about it because you were the last ones in our home. I apologize you felt accused of something that you feel that you didn't do. I just didn't want to come home to a red mark on our white rug, that's all. And I also wanted to have it handled through Airbnb which is why I filed the claim. I don't feel that I was accusatory or insistent about anything, but I'm sorry for that misunderstanding. I only wanted you to know about it and know that we were unfortunately going to move forward with trying to get it resolved through Airbnb. The entire situation about the rug was not easy, so I can understand and appreciate your frustration with the matter as it was reciprocated on our end. Also, I'm glad you left a review because it allows us to know our guests concerns and we love hearing feedback so we know how we're doing and what we can improve upon. I hope you have a nice holiday season. Take Care :)
I'm a Registered Dietitian working as a Clinical Dietitian Specialist for IU Health. My husband and I welcomed our first child into the world in August 2017 (a boy!) and we couldn't be more in love with being his parents! I love to travel, try new restaurants and local spots, be…
Antwortzeit: innerhalb eines Tages
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