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Gesamte Wohnung
Centro de Barcelona
Centro de Barcelona
16 Gäste
7 Schlafzimmer
9 Betten
4 Badezimmer
16 Gäste
7 Schlafzimmer
9 Betten
4 Badezimmer

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Drei schöne Wohnungen im Zentrum von Barcelona in der Nähe von Paseo de Gracia mit einer Kapazität von 14-16 Personen. Ideal für Familie, Freundschafts- oder Geschäftsreise,
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Three beautiful apartments in the center of Barcelona near Paseo de Gracia with a capacity of 14-16 persons. Ideal for family, group of friend or business trip,

Ausstattung
Aufzug
WLAN
Küche
Trockner
Schlafgelegenheiten
Schlafzimmer 1
1 Doppelbett (mind. 1,50 x 2 m)
Schlafzimmer 2
2 Einzelbetten
Schlafzimmer 3
2 Einzelbetten
Schlafzimmer 4
1 Einzelbett
Schlafzimmer 5
1 Doppelbett (mind. 1,50 x 2 m)
Schlafzimmer 6
1 Doppelbett (mind. 1,50 x 2 m)
Schlafzimmer 7
1 Einzelbett
Gemeinsam genutzte Räume
2 Schlafcouches
Hausregeln

GENERAL TERMS AND CONDITIONS

These terms and conditions MUST be signed in accordance with the payment of your initial deposit. Failure to do so will mean the immediate release of your booking.

Stornierungen
Barrierefreiheit
Aufzug

4 Bewertungen

Genauigkeit der Angaben
Kommunikation
Sauberkeit
Lage
Check-in
Preis-Leistungs-Verhältnis
Nutzerprofil von Nicolas
Mai 2017
Il s'agit d'une agence privée. Aucune Rosa bien sûr… On m'a vendu 2 appartements distants de 10 min à pied au lieu d'un grand logement pour 12. Et je m'en suis aperçu seulement la veille du départ, lorsque l'on m'a appelé pour la remise des clefs! L'annonce et surtout la facture …
Nutzerprofil von Rosa
Antwort von Rosa:
Bonjour, je trouve très malhonnête de votre part de nous accuser de tromper nos clients. L'annonce spécifiait bien 3 appartements, chose dont vous étiez au courant du fait de votre message un mois avant votre arrivée (et ainsi avant votre réservation), je cite : "Quel est la répartition des chambres dans les appartements ? Bien cordialement Nicolas " Message datant du 3 avril. Cordialement,
Mai 2017

Nutzerprofil von Jakub
Oktober 2016
We had a pleasant stay at Rosa's apartments, the places were clean and modern.

Nutzerprofil von Alastair
Februar 2016
I rented five apartments simultaneously from Rosa. The apartments that I rented at the end of this review. We rented 5 apartments because I had a group of 15 folks going to Barcelona. We came to Barcelona during the busiest time of the year and as such, were charged very high fee…
Nutzerprofil von Rosa
Antwort von Rosa:
Hi Alistair, Firstly, thank you for taking the time to compose and leave your review, I view all customer feedback as invaluable. It is true that our prices for the period of the World Mobile Congress and higher than the rest of the calendar year. This is the same with all of the touristic services in Barcelona from apartments to hotels and even taxis. Whilst mentioning the topic of taxis, I’m pleased to hear that you appreciated the free services provided by us which, as you stated, relieves the hassle of having the arrange this on your own in a foreign city and at the risk of being “conned”. Furthermore, it pleases us greatly to hear that you were content with the overall service with regards to the general correspondence concerned with your booking. I would like to answer your comments regarding the overall cleanliness of apartment 4. I of course, fully take on board the points raised, however during the check-in process, no complaint was raised, nor at any time throughout your stay and thus, we were not in the position to resolve this. All of the issues that were raised such as the need for extra towels and bed sheets; were highlighted and responded to accordingly within an hour or less. I would like to take this opportunity to once more assure you that all of our apartments are subject to a thorough clean in between clients and were surprised to hear that you found them in such conditions as stated. Surrounding the gas leak in apartment 2; I’m sure you are in accordance with the fact that this is an incident that happened which is far beyond our control and would have been, to say the very least, dangerous to host clients in a property that smelled strongly of gas on the morning you were due to check-in. This having been said, we quickly adapted to the situation; notifying you as soon as was possible and latterly offering 2 alternative apartments. Once these alternatives had been rejected by your party; we were in absolute agreement that the full cost of this apartment would be refunded. Finally, I understand that the client from apartment 1 wished to change to stay with her colleagues, however from the very start there was only ever to be 1 client alone staying in the property and thus we find it difficult to understand how we could be culpable and furthermore, obliged to give a full refund of this second property on top of the full refund agreed for the affected apartment of the gas leak. I would like to once more enforce the point that everything was done to accommodated you and your group and many benefits enjoyed; such as the complementary 5 taxi services (and 2 extra) covered by us, plus 3 extra nights at an even further discounted price (aside from the original nights booked) in apartment 5 and a free night in apartment 4. Whilst once again, I would like to state that we appreciate you leaving a review in this manner; as a matter of courtesy we did try to meet face to face whilst you were still in Barcelona to discuss the matters at hand, especially those concerning finance however when we arrived to meet you were unavailable an thus we were left with just email communication from therein which we view as rather impersonal, especially regarding such issues as those at hand.
Februar 2016

Nutzerprofil von Tim
Oktober 2015
The apartment was fine - clean, well located, someone to meet us in schedule etc. However, it was not what I expected. The listing in the Airbnb site actually covers 4 separate properties so be aware, what you see is not what you get! I specifically asked for 7 bedrooms but the a…
Nutzerprofil von Rosa
Antwort von Rosa:
Hi Tim, Firstly, I am glad that you were happy with the service regarding check-in as this is very important to us as a company and I can assure you that all the staff care greatly about any problems faced by clients. Regarding the apartment itself, you received the exact same property that you booked, you specified that you required places for 7 guests and the apartment was prepared with 7 beds, 7 sets of towels, all as requested. Whilst understanding your grievances, I must point out that the fact that the other 3 central apartments were full, is not an error on our part as you received exactly what you booked and when you expressed your interest to relocate, our staff tried everything possible to accommodate this however there was simply no room. Rosa
Oktober 2015

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Barcelona, SpanienMitglied seit April 2013
Nutzerprofil von Rosa
Hi, I'm Rosa. I'm proud to manage these beautiful apartments and is my wish to be your choice for your stay in this beautiful sunny city. Feel free to contact me for any inquiry, I'll be delighted to answer you! Hope to meet you soon!
Sprachen: English, Español, Polski
Antwortrate: 94%
Antwortzeit: innerhalb einiger Stunden
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