HIGHLIGHTS DIESER UNTERKUNFT
Eigenständiger Check-inDu kannst mit Hilfe des Pförtners unkompliziert selbst einchecken.
FrühstückDies ist eine der wenigen Unterkünfte in dieser Gegend mit diesem Merkmal.
Tolle Check-in-Erfahrung100 % der letzten Gäste haben den Check-in-Vorgang dieser Unterkunft mit 5 Sternen bewertet.
Welcome to the Anise, a BnB with all the perks and the feel of a true homestay. Your rate is inclusive of breakfast, free laundry service (5 pcs/day/person), free in-room WIFI, plus an English-speaking host and staff to care for all your needs.
Arbeitsplatz für Laptops
Nicht für Haustiere geeignet
Check-in von 12:00 bis 00:00
Check-out bis 12:00
Eigenständiger Check-in mit Angestellte im Gebäude
Genauigkeit der Angaben
TLTR: The host put us in a room on the 2nd floor that was totally different from the image and from this listing that we booked for, and in his words, "upgraded", us to another room on the 3rd floor, that was still not the room we paid and booked for in this listing (on the 4th f…
Antwort von Sophal 1:
Thank you the review. We are sorry for the inconvenience, but we just want to clarify that the room that we put you in is exactly what we sold on Airbnb. You may see different from the image as each of our room has different decoration which can be a bit different from the image in the listing. The double rooms are located in each of the floor from the 01st to the 04th floor. Yes, some of our previous guests were mentioned that they had the room on the 04th floor but we did not specific that the rooms are ONLY on the 04th floor, this meant that it can be on any floor and we haven't received any special request for you either. On the following day, our staff was following up with you to make sure if you like the room or not, you said everything is good. We thought that you were happy with the room that we upgraded as it is even better than the room on the 04th floor. Anyway, we are really apology for the inconvenience that made your stay was not enjoyable. All the best, management and staff
Hello, my name is Sophal (pronounced So-Paul) and I am your host at the Anise Hotel. My family and I have been taking care of BnBs since i was in my mid-20s. I must say that one of my passions is meeting people and making them feel at home. I enjoy showing them the difference fac…
Antwortzeit: innerhalb einer Stunde
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