Hi Mary, As you already know, the Medina is an old place with narrow alleys, that is part of its charm, although you d'ont know how to appreciate it.
Instead of complaining about everything, what you could have done is enjoy your stay in the red city, and have followed our good advice from hosts. We provide you with a plan to move around the Medina, we suggest you d'ont flirt with the locals, we provide some activities and excursions to do and also our staff was 24 hours with you, helping you to walk the Medina ... ..I see how much effort has not been enough to help them enjoy their holidays. It may be that this wonderful country is not your place!