HIGHLIGHTS DIESER UNTERKUNFT
Anna ist ein Superhost.Superhosts sind erfahrene, sehr gut bewertete Gastgeber, die alles geben, um ihren Gästen großartige Aufenthalte zu ermöglichen.
Das helle, geräumige Zimmer (Westseite) befindet sich in einer wunderschönen Altbauwohnung im Herzen des Szeneviertels Kreuzberg. Öffentliche Verkehrsmittel, Supermarkt, Restaurants, Cafes, Bars, Clubs und der idyllische Landwehrkanal fußläufig.
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Genauigkeit der Angaben
Our host was very sweet, helpful with giving us directions to the flat. The photos and the description match reality 100%, the apartment was clean and cosy, love the style and the ambiance :) The two of us fit comfortably in the soft bed, clean sheets and towels, well-equipped ki…
Anna was very friendly and did her best to make sure our check in ran smoothly. She left us a bottle of wine in the room, which we didn't drink in the end but still thought this was a very nice gesture. The room is indeed super bright and spacious and the flat in general is large…
Antwort von Anna:
Unfortunately this was a rather unpleasant Airbnb experience. My housemate did her best to clean the flat before the arrival of the guests and obviously provided freshly washed, clean sheets. It is important to understand that staying in an Airbnb flat is NOT the same as staying in a hotel, especially when renting a room in a shared flat. Unfortunately we are unable to provide room service to empty the bins and clean the bathroom on a daily basis (and never suggested there would be), so we were a bit confused to see that this was apparently expected by our guests. Of course my housemate would have been more than happy to "fix" those issues in case they had been addressed to her by Alexandru and Diana during their stay. This would have probably made their stay at our house more comfortable for them, and would have given us the chance to live up to their expectations. We would very much appreciate future guests to approach us regarding anything they feel uncomfortable with right away DURING their stay rather than leaving an overly critical feedback afterwards - it makes life a lot easier for both sides! We believe that these guests unfortunately really misunderstood the concept of Airbnb, what can be expected, and what's ok to use in someone else's home - we were for instance surprised to see them use our cosmetics and (partially) eat our food without asking for permission. Looking forward to hosting more members of the Airbnb community in our (usually clean) apartment! :)
Anna ist ein SuperhostSuperhosts sind erfahrene, erstklassig bewertete Gastgeber, die sich sehr engagieren, um ihren Gästen großartige Aufenthalte zu bieten.
28 years old, global citizen, passionate about travelling, meeting new people and getting to know other cultures. I'm originally from Cologne but have lived all over the world and I'm currently Berlin based. Looking forward to hosting you in this awesome city!
Sprachen: Deutsch, English, Français, Nederlands, Português
Antwortzeit: innerhalb eines Tages
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