HIGHLIGHTS DIESER UNTERKUNFT
Blitzsauber4 Gäste, die vor Kurzem hier waren, haben diese Unterkunft als blitzsauber bezeichnet.
Hassene ist ein Superhost.Superhosts sind erfahrene, sehr gut bewertete Gastgeber, die alles geben, um ihren Gästen großartige Aufenthalte zu ermöglichen.
Eigenständiger Check-inDu kannst mit Hilfe des Pförtners unkompliziert selbst einchecken.
A stylish bright flat maintained to high standards, two bedrooms and two bathrooms in a modern guarded residence in one of Tunis finest neighbourhood. It would perfectly suit a family or business visitors, the flat accommodates up to 6 people.
1 Doppelbett (1,80 × 2 m)
Gemeinsam genutzte Räume
Check-in-Zeit ist flexibel
Check-out bis 11:00
Eigenständiger Check-in mit Angestellte im Gebäude
Genauigkeit der Angaben
If you look for a place that’s easy to reach, don’t go to this apartment. It’s difficult arrive there because the taxi drives don’t know the address and the gps system sometimes doesn’t work. I
Antwort von Hassene:
I've had more than 100 groups of guests including 36 groups for this very listing so far and never ever had a problem regarding the location of the flat whatsoever. I'm an Airbnb Super Host and this is the first time I encounter such a disrespectful guest. First of all, Nivia changed the reservation just the night before the actual arrival and I did accept the last minute notice. Then there has been about 3 hours delay on the day of her arrival and I haven't been able to reach her on her phone despite the fact that I've been tracking her flight and I know for a fact that she has arrived in the meantime. Such things can obviously happen but she haven't even apologised and instead she was bombarding me with messages and gave me a Brazilian number on which she was asking me to call her. I did call her several times in order to explain to the Taxi driver how to reach the flat which is very simple (I've done the same with so many group of guests and never ever had any problems whatsoever knowing that exact adresses are not quite useful when taking a taxi in Tunisia especially when it comes to street number) but the Taxi driver was simply turning around not reaching the building on purpose in order to make more money. It was rather obvious therefore I explained what was happening and I kindly asked her to get out of the car and ask anybody on the street for her location then I sent her someone to pick her up from there. I have spent a lot of time, energy and money (roaming charges) in order to accommodate her in the most suitable way and all she had to say was accusing me that the name of the building on Airbnb wasn't correct which is not the case and I did explain politely the whole situation but she didn't even care to answer my message. Then, again (11 pm local time) she was harassing me with several messages asking me to call her (I don't even know why she doesn't call me herself) in order to explain to the taxi driver again how to reach the flat. Her tone of voice was again inappropriate and she was again telling me that the driver can't find the address despite the fact that I've been telling her that all she has to say is the post office (La Poste in french) turn with it then first right and first left. I have at last spoken with the driver and explained the way to the house and made sure she arrived there and instead of being thankful she simply hang up the phone without even saying good night. I'm very disappointed and upset and rather worried about her behaviour. She stated that she would probably extend her stay and that she wants me to block the dates for her and I luckily didn't do so. I've always had all 5 stars reviews and kept my status of Super Host since I first got it.
Hassene ist ein SuperhostSuperhosts sind erfahrene, erstklassig bewertete Gastgeber, die sich sehr engagieren, um ihren Gästen großartige Aufenthalte zu bieten.
I'm an open minded waste management consultant living in Tunis who loves getting to know places as a traveler rather than a tourist and enjoys staying with locals as well as having travelers stay with me. I've been to 54 countries. We've probably been to some of the same countr…
Sprachen: English, Français, العربية
Antwortzeit: innerhalb einer Stunde
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