This listing in Makati has been deactivated already long before the guest’s check-in date. He was the last guest that needed to be accommodated, but before his arrival, we did a thorough treatment, but unfortunately, reflecting on what happened, it was not as effective as it should be. As mentioned, we have deactivated the listing in Makati already, as the unit was already due for a rehabilitation. Although the problem was not the unit itself, but the whole building. This has already been raised to the admin’s property management. As the owner of the unit, I have been doing my part of having pest control and treatments every week but to no expense. Even if i do it everyday, if the neighbors and the whole building were not doing enough, the problem will persist. That is why, i deactivated the listing for this unit in Makati until management are able to resolve this issue.
With regards to the wifi connection, the guest was already well informed, and he has even ackowledged it, that the service provider was fixing issues on the billing that are not supposedly charged to my account. It was temporarily disconnected (3hrs or so only) so that they can update the system. It was not because i was not paying the bill. The second disconnection, as notified by the service provider after forwarding the concern, was due to maintenance works done citywide, and has nothing to do with me as a host.
Lastly, but not the least, I sincerely apologize to the guest for the bad hosting. I cannot justify it with whatever reason. I have been very busy with my new business as it needed a very close supervision to operate properly, and has lost time to really monitor the schedule of the upcoming guests. Although i have my caretaker to take care of all the cleaning and the upkeeps, i should have given a bit more attention to the guests. Again, my sincerest apologies.