Newly upgraded Glen Cottage with mid century furniture and soft white beddings. Located in the midst of a secluded glen walk, surrounded by trees and a babbling brook, steps away from two private beaches, a waterfall and amazing coastal cliffs.
Kostenloser Parkplatz auf dem Grundstück
Der Check-in ist jederzeit nach 16:00
Check-out bis 10:00
Genauigkeit der Angaben
Glen Cottage is in the most beautiful, magical setting. Right next to the beach, surrounded by woodland, wildlife and complete peace. Unfortunately the Cottage isn't in the same league. It is extremely damp and mouldy. The bathroom is so grotty, black mould around the bath and th…
Antwort von Anne:
This is an unbelievably false review. We have been managing this cottage since 2015 and have paid extremely close attention to it. We manage several accommodations at Dunskey Estate and take great pride in presenting excellent products to our guests. After this review, we were so horrified that we immediately rushed down with two additional staff to inspect. To be sure, we inspect every cottage before every single booking, so we knew these issues did not exist. There is absolutely no mold around the bath and sink. Yes it is an older cottage, but it is exceptionally clean and maintained to great care. There is zero mold on the shower curtains, since we replace shower curtains with every booking to wash them. That is a shocking accusation. The walls are badly decorated? What does that mean? It is freshly painted and there is no problem there. The hob and dishwasher is an older appliance but it is 100% serviced and absolutely 100% functional with zero problem. The fridge absolutely does not leak and I simply cannot understand where this accusation comes from. Regarding the duvet, I did a thorough inspection each time and did not notice any dried blood. After this booking, the duvet cover and the duvet did have some dried blood near the middle, which means it occurred during this booking. We have replaced the duvet. We take great care with linens and bedding with all our accommodations and would never allow such a thing to happen. As seen across all our properties, we are proud of the service we provide. This is an inaccurate and offensive review, and we absolutely stand by our products.
The beach cottage was a mixed experience for me. The home was older, heating didn't work, it was hard to find, and there was no cell service. At the same time, it was a beautiful location once we got to it, only a short walk from two beaches and about a thirty to forty minuet wal…
Antwort von Anne:
Thank you MeKenzie for staying with us at Dunskey. It's true that the estate is a historic destination, deemed "listed" in Scotland, which means it is a "Statutory List of Buildings of Special Architectural or Historic Interest." It wouldn't be considered such if it were not old and "outdated" as you say. We came to see you the morning after your arrival bundled in our coats, and your dad greeted us at the door in a t-shirt and assured us all was fine. We also checked the heating before you arrived and after your departure and it was blasting with hot air. The electric meter also went up quite a bit! But I am sorry you were cold. We did specify it was remote, and recommended that you needed a car and tried to steer you to another cottage that had easy wifi and phone access but you maintained in your messages that you wanted to be seaside. We also sent you detailed driving instruction weeks before arrival and twice on the day of arrival, and offered to call your phone to help you get here. However you insisted that we communicated via airbnb text messages, which truncated our messages. We were quite concern with you both being there without a car, hence the offer to delivery grocery and meals to your door in the dark, and came the next day to see that you had everything you wanted. If you asked, we would have brought additional space heaters. I hope you've had a lovely rest of your birthday journey with your father.
Anne ist ein SuperhostSuperhosts sind erfahrene, erstklassig bewertete Gastgeber, die sich sehr engagieren, um ihren Gästen großartige Aufenthalte zu bieten.
Reading is my life, especially if the books are by women of colour. My husband and I have traveled quite a bit, and we've concluded, without any bias, Vietnamese cuisine is the absolute best. I am also a proud and outspoken feminist who is passionate about racial justice, rural d…
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