Phillippa and her friends destroyed the Bathroom of the house and did not say anything about it to justify what happened and if it was an accident. And only after they left the house, when I request the deposit to repair the bathroom, they gave an excuse that one Person was taking shower, felt down and hit her head in the toilet. According to the layout of the bathroom that is impossible because the toilet is far from the shower and between there is a bidet. They also said that the floor from the house is made of marble and for that reason was quite smooth if wet. That is normal if someone leaves the pool wet and goes straight inside the house without drying the Body a few minutes before. I never saw a nice Hotel that the floor was not smooth if wet, that happens everywhere and people need to take care if the floor is wet. That is completely normal. In summary, Phillippa and her friends did not act correctly as guests, because if they broke the toilet accidentally, they would let me know and perhaps I could activate the Insurance for repairing the house and also see if they were injured and I would help them.