Hi. I am very sorry that you did not sleep well, but ask that others seeing this review look at previous reviews regarding the comfort of the beds. I have had several requests to provide the brand of the foam mattress because folks said they slept so well. I would say that "transitional" is an accurate statement for the broader area of West End, but the block of the property and those preceding and behind, are homeowners, (including myself, a Roanoke City council member, medical professionals, developers, and others), who have purposefully decided to live here. I have been here 4 years and have seen great transition, culminating in recent award from the city for restoration and rehabilitation for the neighborhood I love. There are a number of neighborhoods in Roanoke that have undergone great urban renewal, a block by block process, strengthened & supported our strong neighborhood associations & partnership with our city police. That being said, while I walk between my home and those blocks to my friends and Whimsy at night, I am always aware of my surroundings, but would not walk unaccompanied the one mile to downtown at night, or to the Grandin area, or from even from the Hotel Roanoke to downtown nightlife. I have not had any issues, nor my neighbors, but I would never state that a guest is "safe". I travel for business and would not walk alone at night from the nicest hotels in San Francisco, New York, Portland, Phoenix, Charlotte, Richmond, etc., so I think that is good advice not to walk around at night.