We are sorry to hear to that! We our very proud of our reputation for providing the cleanest accommodations possible so I am bewildered by your comments. As always, the villa was deep-cleaned and prepped prior to your arrival. Yes, unfortunately the internet service was slow all over the island. The IS provider is working to improve it but until then, I have noted in the listing that the wifi is unreliable. Good news is the villa gets a strong 4G cellular signal. As a small, tropical island, Culebra life moves at a slow pace. However, its casual vibe and natural beauty make Culebra a wonderful place to escape. We make every effort to provide our guests with modern, clean, well-appointed accommodations with spectacular water views. Our guests typically rave about the service (our property manager met you at the airport, visited 2 car rentals on your behalf prior to your arrival, made restaurant reservation, etc.) so I am truly sorry it was not the right fit for your needs.