WOW! that's intense! this review just took me completely by surprise! In all of my years as an Airbnb host, I've never once received anything even remotely similar to this blatantly hateful review, but I suppose if you're in the business for long enough you're bound to get at least one or two Al Alzanki's along the way :(
first and foremost, I never had the chance to meet Al in person, and had been under the impression that everything had went smoothly as always (because as my other 200 reviews show... guests are ALWAYS very pleased with their stays!) but after reading this review I immediately called my assistant... because I mean Damn! what could have gone so terribly wrong with this guest??? Alejandra then told me that there was nothing out of the ordinary that she had thought was worth mentioning, but that he was consistently rude and condescending towards her whenever he interacted with her... so OK, now I'm starting to get a picture of what kind of person this Al Alzanki is, you know... the type who are make the maids feel bad... and I immediately regret having given him a positive review before first consulting my assistant
I also asked her about the smoking indoors and she assured me NO such thing had happened, because it's NEVER permitted for anyone to smoke inside the House under any circumstances, which leads me to further suspicions as to what this guys intentions really are... but to be honest I won't dwell on it too deeply, because people like this quite frankly are better off being simply avoided or else risk allowing their resentment and negativity slip into you.
I openly welcome constructive criticism and comments for improvement, but blatantly bashing a well respected and established business without any just reason to do so... well that's another issue altogether. I've spent a great amount of time insuring that my properties are above and beyond anything else in the price ranges I offer and have put a great amount of attention to details and to creating a positive experience for guests, which can be clearly demonstrated the other 99.9% of reviews of satisfied guest, who return time and time again... furthermore after reading this, I offered a full Refund to Al for his dissatisfaction, to which I haven't received any reply...
Al man... I wish you the best, but next time you feel like attacking someone or spitting malicious energy on the hard work of others... please think twice... and remember that karma has a way of sorting things out.
and to anyone else reading this, I can assure you that my philosophy is one of transparency and authenticity, and that my spaces are above and beyond anything else in the city at these prices with these locations :) haters are gonna hate lol but trust me, like everyone always does, you'll love the place ;) Cheers