Up to 20% off! 2 bed flat on Fulham Palace Road
Up to 20% off! 2 bed flat on Fulham Palace Road
4 Gäste
2 Schlafzimmer
2 Betten
1 Badezimmer
4 Gäste
2 Schlafzimmer
2 Betten
1 Badezimmer
Bitte leg die Anzahl der Erwachsenen fest.
Erwachsene
1
Bitte leg die Anzahl der Kinder fest.
Kinder
Alter: 2–12 J.
0
Bitte leg die Anzahl der Kleinkinder fest.
Kleinkinder
Unter 2 J.
0
Höchstens 4 Gäste. Kleinkinder werden nicht in die Gesamtzahl der Gäste eingerechnet.
Dir wird noch nichts berechnet

This two-bedroom flat is well located in the upmarket West London neighbourhood of Fulham, by the green open space of Bishop’s Park.


Ausstattung

Preise
Zusätzliche Personen Keine Gebühr
Reinigungsgebühr 111 €
Kaution 578 €
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Schlafgelegenheiten
Schlafzimmer 1
1 Doppelbett
Schlafzimmer 2
1 Schlafcouch

Hausregeln

- The lead guest will be required to sign an Occupation Agreement prior to arrival. This is for insurance purposes to say that the guests will look after the property and not smoke or have parties
- Please note that the lead guest must be over 25 years old
- Normal check in time is between 3pm and 9pm. Any time outside of this period may incur an additional fee
- No pets, no parties or smoking, please


Stornierungen

Streng

Wenn du bis 7 Tage vor deiner Reise stornierst, erhältst du eine Rückerstattung in Höhe von 50 %. Wenn du innerhalb von 7 Tagen vor deiner Reise stornierst, ist die Buchung nicht erstattungsfähig.


Sicherheits-Features
Rauchmelder

Verfügbarkeit
4 Nächte Mindestaufenthalt.

2 Bewertungen

Nutzerprofil von Michael
September 2016
Horrific. Very unhappy with this stay. Has probably turned me off AirBnB all together. Main problems: 1. There is no 'Tom'. A complete fabrication. It is managed by a company called Veeve, who treat you like just another paying customer. They are very inflexible. Don't expect any personal treatment. 2. We had to hire a hotel on the first day because they would not let us into the apartment. This is after a 24+ hr flight with small children from the other side of the world. It took hours and multiple phone calls with different people to coordinate getting into the apartment. Even when the 'greeter' arrived in the afternoon, she was half an hour late. Veeve are hard to work with, no flexibility, only available during business hours. They do not provide the AirBnB experience at all. 3. We got robbed of $15k of possessions, including engagement rings, laptop, SLR camera and kids iPods. The front door to the building doesn't close automatically and other tenants in the building leave it open. Veeve insinuated that it was my family leaving it open. They promised to cover our loss through insurance, then they back-pedalled and said they wouldn't cover anything. When the robbery happened, and there were broken doors and wood splinters everywhere and police in our building for 5 hours, my wife and kids no longer felt safe, Veeve said they would move us to another apartment. The only apartment they would provide was a lot further away from where we were staying. Veeve didn't really help much with this. They promised to get back to us, but were very tardy with email communication. In the end, Veeve had an opportunity to get a glowing reference from me, but no one at Veeve took the opportunity to help us with this, they were only interested in managing their relationship with the owner of the apartment. Its obvious what they care about and how the dynamic works here. Its not a very 'AirBnB' experience. Very disappointed with Veeve, will never do business with them again.
Nutzerprofil von Tom
Antwort von Tom:
Thank you for your feedback Michael. I sincerely apologise for the issues you experienced during your stay. Needless to say, I will be passing on your review to my team in order to minimise the risk of this happening again. However, I can assure you that I do indeed exist! As is clearly stated on my profile, I work for a company which manages this property (and over 1,000 more - many are on Airbnb) on behalf of the owners. At no point did I 'lie' or 'pretend' to suggest otherwise. Furthermore, management agencies are forbidden by Airbnb to advertise their name until a reservation is made, in order to avoid bookings being made outside of Airbnb. Personally, I deal with the initial contacting of guests and processing of reservations, while our hospitality team are the point of contact thereafter. As you can imagine it would be quite an undertaking to personally deal with all aspects of the reservation (of which we have a hundred or so in progress at any one time!). We are very sorry that you fell victim to a robbery during your stay. This is a very rare occurrence and one which we take very seriously. While we managed to find you another property in the Fulham area (in Imperial Wharf), which you rejected, unfortunately we didn't have any other properties available in the immediate vicinity at that time. In saying that, there was nothing to stop you from contacting Airbnb in order to find an alternative property through them rather than ourselves.
September 2016

Nutzerprofil von John
Juli 2016
Quartier tres bien

Dieser Gastgeber hat 490 Bewertungen für andere Unterkünfte.

Andere Bewertungen ansehen
London, Vereinigtes KönigreichMitglied seit Mai 2015
Nutzerprofil von Tom

Greetings from London!

My name is Tom and along with my team I manage this collection of hand-picked apartments and houses for their individual owners while they are away. Each property is carefully selected and offers a stylish living experience and excellent value.

As a lifelong Londoner I love having the opportunity to share these spaces, my knowledge and personal recommendations about this great city with those visiting for both short and long term stays.

All our guests will be greeted personally at the property by a member of our hospitality team, and guest assistance is also provided by our professional customer service team between 8am - 8pm 7 days a week, should any issues arise during your stay. Please note that once a booking is made, the customer service team will be the point of contact thereafter.

Please be aware that viewings are not possible for stays of less than 1 month.

If you have any questions please do not hesitate to contact me and I will be sure to answer them promptly.

Sprachen: English, Español, Français, Italiano, Português, Русский, українська, עברית, العربية, 中文, 日本語
Antwortrate: 100%
Antwortzeit: innerhalb einer Stunde
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