The TV, and AC were not included in our amenities listing for our house thus I am not sure why you mentioned that. There were plenty of pots and pans for 4 people, we have had groups of 7 guests and they were very pleased with the amount of pots and pans as well as our other cutlery and amenities in the kitchen. We have all kinds of cutlery, different kinds of plates with different sizes, all kinds of glasses, cutting board, as well as many other things. If you needed more pans or pots or anything else for some reason, and messaged us, we would have brought them to you immediately, however you did not let us know. Our prior guests were always very happy with our cleaning level, however when you messaged us that you were not satisfied we came immediately as well as brought many extra towels and linens for you. In total, there were almost twenty new towels of different sizes that we brought for you for a group of only 3 adults and an infant. You stated to me that you were very happy and satisfied with the house and stay. When you made the booking, you made it for 3 adults and 1 infant, however you mentioned to me when I arrived with the towels and linens there were actually two small children.
I would have appreciated it if you were more honest with us.